I have and had many a pack... even one which was completely custom made as well...
have been "backpacking" for more than 15 years from zero to +6000m above sea level... and have never seen or touched a finer pack!
Honestly.
I didn't have it unpacked for 10 minutes and had to load it with some of my usual gear... hands down, I was amazed...
I can carry lots of weight... but usually it feels like weight...
Not in the express... it fits perfectly.
Whatever... This is BY FAR the most amazing Pack-work I've even put my hands on.
Worth every penny...
The only thing I'd say... is that your website does your products no justice at all...
I mean most packs I've ordered because the specs looked so good and the manufacturers (US, European and Asian alike) did claim so many good things... only to be disappointed when I finally get the pack.
Not with yours... My expectations due to the many user reviews and all the cool information were so high that I feared the moment when I will open the post-pack... but as mentioned, the pack, even with my very high expectations made me speechless.
THANKS... Thanks for this superior product, for the fantastic craftsmanship, and last but not least for YOUR amazing service!!
No matter what... One thing is sure.... you have another life-time customer.
Please let Mel & Patrick know that I am far more than "just satisfied" and say thanks to your workforce as well for the fast delivery and workmanship.
Best Regards, Daniel