Guarantee

About a Built-to-Order Product

All Kifaru products are built-to-order here in the U.S. to ensure consistently high quality, and employ our fellow Americans. Due to this, and an attempt to keep costs down, we do not use dealers - we only sell directly from our factory here in Colorado.

We're proud to provide extremely durable, lightweight products that are 100% American made.

This gear will outperform and outlast anything made offshore - period. It is built specifically for serious hunters with the best-in-the-world materials. It is costly gear. Nevertheless, these serious users quickly acknowledge that the benefit-to-cost ratio of their Kifaru gear is quite high. The gear, quite simply, is well worth the investment.

Our craftsmen have been with us right here in Colorado, USA, for a long time - many from the Mountainsmith days - our first company. They are unsurpassed in building the very best in outdoor gear. It's all we do! Offshore plants will run "backpacks" one week, and pantsuits the next. The performance of our gear, year after year, speaks for itself!

Why We Sell Only Factory Direct
In order to maintain a consistently high quality built-to order product, we do not use dealers. This also helps keep our costs down.

Returns
We understand that it can be difficult buying a product that is not on a shelf where you can try itout, touch it, feel it. These are built-to-order products. If you receive your order, and decide that it is just not for you, return it in unused, new condition WITHIN 30 DAYS for a full product refund (excluding shipping charges). You will also need to call for a return authorization. We offer counseling on the proper use and fit (if applicable) by email or phone, and we have an excellent record in assisting folks with the "learning curve" in getting top performance with our technical gear. We're happy to help!

Restocking Fees
We do not usually charge restocking fees for returned merchandise, if unused as outlined above. however, if you have placed an order for product of special colors and cancel or return this product, there may be a restocking fee involved.

"About 83 percent of all garments sold in the United States are now made offshore, as are 80 percent of the toys, 90 percent of the sporting goods, 95 percent of the shoes...
In the last two years China has created 30 million jobs and the U.S. has lost 2 million..."

"If there's a downside to the Asian funnel, it's that packs increasingly look the same across the board. 'I once could distinguish one backpack brand from another at a glance,' Pfotenhauer tells me. 'There was a certain unmistakable unique identity behind every maker's product. Now as most packs are made in Asia, much of the design and development is being done there too. This means the vendor will use many of the same methods and techniques to address all their design and construction needs. Product design and development is becoming more more of a menu driven, copy-this, borrow-that proposition. Several times I have found that the sample I was developing in a factory development office were being shown in the design offices of a competitor. Add in the effects of conglomeration in the industry, and you'll see the identities of these companies are becoming much more difficult to define.'"

The most visible manifestation of all this can be seen at a strip of knockoff backpack vendors near the Ben Thanh Market in central Saigon. There, for anywhere from $2 to $10, you can pick up a counterfeit backpack emblazoned with the logo of virtually any brand made in Vietnam... the fabrics, the hardware, the straps and seams - they're practically indential, as if there's only one family family of backpacks left in the world, its members distinguished from their kinfolk only by color and logo and the fain, fading aura of old brand-name glories."

Backpacker Magazine interview with Mike Pfotenhauer,
August, 2005